SERVICE OPTIONS

We generally ship product via USPS once payment is processed. USA shipping times can vary from 2-4 business days, while international orders may take longer depending on your geographic location. If alternative shipping couriers are required please contact us for assistance.

US SHIPPING COSTS

Shipping is free with orders over $40 USD to the continental 48 states, but additional shipping fees to Alaska, Hawaii or Puerto Rico may apply.

INTERNATIONAL SHIPPING costs

Shipping is based on USPS priority mail international flat rates but additional shipping or tariff fees may apply. If additional tariff fees are required, you will be notified. Delivery time can vary 6-10 days for international shipments.

CANCELLATION

You may cancel this purchase for any reason up to two weeks following your receipt of the ordered products. If you cancel this purchase, Auxiliare International LLC will, upon receipt of the returned products, refund or credit any payments you have made for the ordered products excluding shipping fees for products that have shipped. Any fees incurred from shipping will remain applied and be be paid for by the customer. See the "Right to Cancel the Purchase" on our terms and conditions page.

order processing

A) TO THE UNITED STATES OF AMERICA (USA) 

Orders placed from Monday to Friday by 11:00 am EST will be processed and shipped the following business day. Orders placed on weekends and public holidays will be processed and shipped two business days later. No deliveries are made on weekends or holidays. An express delivery option is available in selected countries for last-minute purchases. Unfortunately, Auxiliare International LLC is unable to deliver to PO boxes or APO/FPO addresses at this time.

B) TO EUROPE, CANADA, AUSTRALIA, JAPAN, AND KOREA: 

Orders placed from Monday to Friday by 17:00 CET will be processed and shipped the following business day. Orders placed on weekends and public holidays will be processed and shipped two business days later. No deliveries are made on weekends or public holidays. An express delivery option is available in selected countries for last-minute purchases. Unfortunately, Auxiliare International LLC is unable to deliver to PO boxes or APO/FPO addresses at this time.

Please note that your order cannot be processed by our delivery couriers on public holidays in the United States of America. Therefore these days do not count as working days.  

ITEMS REMAIN THE PROPERTY OF AUXILIARE INTERNATIONAL LLC. UNTIL RECEIPT OF FINAL PAYMENT.
AUXILIARE INTERNATIONAL LLC SHIPPING PARTNERS

Auxiliare International LLC's delivery partners, USPS and UPS , handles all shipments to the USA, Canada, and Europe. FedEx delivers all packages to Australia, Japan, and Korea. Auxiliare International LLC is currently unable to deliver to PO boxes and APO/FPO addresses.